I am proud to offer the following products to help you and your organization provide exceptional patient care.
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Price |
Quantity |
Managing Patient Expectations
 Managing Patient Expectations is filled with winning techniques and
illustrative examples from some of the country’s leading health care facilities. The book helps you:
• Respond to unrealistic expectations
• Handle patient complaints with ease
• Motivate staff to care about patient satisfaction
• Create loyal patient relationships
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$40.00/each |
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Good Day/Not So Good Day Journal
A busy stressful day can leave you feeling as though you've survived the worst day ever. This journal puts everything back into perspective. Good day entries are entered on pages beginning from the Great Day cover. Not such a agood day? Flip the journal over and write away. If you find that too many of your entries appear in the "Not So Good Day" direction, that's a clue that you need more fun or balance in your life.
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$10.00/each |
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Terrific Patient Cards
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$10.00/Four-card assortment |
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Postcards
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$10.00 |
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Enhancing Patient Perceptions: 45 Tips in 45 Minutes
Audiotape of a live teleconfeerence with physician practices where Suan discussed everything from dead bug décor to voice mail jail. |
$20.00/each |
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Newletter Subscription
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Free |
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Special Offer: Save 20%
Package includes all of Susan;s products and free shipping. |
$100.00 |
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