Tip Sheets: Quick ideas to consider for everyday challenges in health care
Tips to end visits and telephone calls
- Give a warning. "Mr. Johnson, we have just a few minutes left today. Is there another question I can answer for you before we end?"
- Begin to speak in the past tense. "It’s been lovely speaking with you."
- Express regret. "I’ve enjoyed our discussion, and am sorry that I have to hang up now in order to take some other calls."
- Convey that it’s not the end. "Mr. Dickens, I’m looking forward to hearing more about your new boat when you come in for your visit."