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  Split Second Kindness

  $8.95 Add to cart
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  The Credibility/Likeability Makeover

  $19.95 Add to cart
• 

  Higher HCAHPS Scores: The Willing To Recommend Approach

  $79.00 Add to cart
• 

  Telephone Rapport 1-50

  $397.00 Add to cart
• 

  Telephone Rapport 51-250

  $597.00 Add to cart
• 

  Telephone Rapport 251-1000

  $797.00 Add to cart
• 

  Telephone Rapport 1001+

  $1,397.00 Add to cart